2023 will be a year of tremendous disruption in retail. In this video, Lindsey Mazza, Global Retail Lead at Capgemini, explores the elements of disruption that affect retailers in 2023 and opportunities that companies can grasp by implementing few but important changes in their business strategy.
We’re living in a time of economic pressure- increased cost of commodities, transportation, energy and labor. Global health crisis, geo-political crisis have caused supply challenges and limited availability of inventory. Consumers feel both the cost pressure in the form of financial insecurity, as well as the concern on lack of availability of food and household essentials.
While disruption has increased over the last three years, opportunities abound. Find out more
- in this video
- in our 2023 consumer trends report from Capgemini Research Institute: https://www.capgemini.com/insights/research-library/what-matters-to-todays-consumer-2023/
- on our Retail webpage: https://www.capgemini.com/industries/retail/
Keep the conversation going! Connect with Lindsey Mazza: https://www.linkedin.com/in/lindseymazza/