Customers Don’t Reject AI…They Reject Being Dehumanized | Gartner CIO Leadership Forum

Timestamps: In this episode of ThinkCast, recorded from a live session at Gartner CIO Leadership Forum, Gartner Distinguished VP Analyst Don Scheibenreif explores why customer experience breaks down when efficiency overtakes empathy — and what CIOs can do to keep humanity at the center of AI‑driven design. Through real‑world stories from travel, retail, financial services and the public sector, Don shows how “moments of humanity” shape trust, loyalty and long‑term growth. You’ll learn:

What’s going to build confidence in UK real estate? | The Market in Minutes

What is going to prompt people into action in 2026 when it comes to UK real estate?In this episode of Market in Minutes, Savills experts look at how the commercial, residential and rural sectors are faring and what the considerations to build confidence are in property across the year. 🔍 Find out: 🎙️ Featuring Savills researchers:Emily Williams – Residential ResearchJoe Lloyd – Rural ResearchMat Oakley – Commercial Research

Helping you understand the FCA’s 2026 rules on non‑financial misconduct

Non‑financial misconduct is becoming a defining regulatory risk, with new FCA rules from September 2026 requiring firms to treat behaviours like bullying, harassment and misconduct with the same seriousness as financial breaches. In this video, Ali Crotch‑Harvey explains what the evolving landscape means in practice, from tougher Conduct Rules and Fit & Proper standards to sector‑specific pressures, and how firms can build clearer definitions, stronger governance and more defensible decision‑making to meet rising expectations.

Make UK National Manufacturing Conference 2026 – Economic Keynote speech by Jon Sopel

Who Are Make UK?Make UK champions and celebrates British manufacturing and manufacturers. Together, we build a platform for the evolution of UK manufacturing. For more information please head over to — https://www.makeuk.org/

Market Update Q1 2026

Our Q1 2026 Market Update is now live. After a subdued 2025, the construction market was beginning to stabilise, with confidence improving and selective schemes returning. However, this progress now sits alongside renewed uncertainty in energy markets and geopolitics. Work on site remains supported by infrastructure and repair projects, while MEP remains the principal inflation risk in 2026. Watch the video and read the full report for this quarter’s insights: https://www.gardiner.com/marketintel/market-update-q1-2026

EIS Investing Explained: Strategic Investing & Tax Planning for Company Directors

Investing in promising businesses with highly scalable products or services can potentially yield strong returns, especially considering the rapid pace at which high-tech sectors are moving these days. To encourage investment into the ‘cream of the crop’ of the UK’s most innovative companies HMRC offers investors some very generous tax breaks in return for the illiquid nature of these investments. In this conversation Lucy Collins, head of EIS investing at Molten Ventures, [you’ll find her impressive bio below], very kindly takes us through these investment incentives which include 30% Income Tax Relief, 100% CGT Relief on profits, Business Relief for

Food & Agribusiness AM: Sustainability regulations – what food producers need to know

Join our speakers, Rob Biddlecombe, Katrina Anderson and Jessica Burt for our next Food & Agribusiness breakfast briefing. They cover insights on compliance, risk management, and practical steps businesses can take. The team also explore challenges and opportunities for food producers from recent and forthcoming sustainability regulations, including packaging extended producer responsibility, the EU’s deforestation regulation and the carbon Border Adjustment Mechanism and their impacts on supply chains. If you want to see our speaker profiles see below: Rob Biddlecombe – https://www.mills-reeve.com/people/rob-biddlecombe/Katrina Anderson – https://www.mills-reeve.com/people/katrina-anderson/Jessica Burt – https://www.mills-reeve.com/people/jessica-burt/

Let’s talk antitrust | Economic growth, UK merger control reforms

Ian Giles and Richard Whish KC (Hon) discuss recent and expected reforms to the UK merger control regime linked to the UK government’s economic growth mission. This includes discussion of proposals to change how Phase 2 decisions are made by the Competition and Markets Authority (CMA), with the government planning to replace the longstanding CMA panel system for Phase 2 mergers with a board committee model. The video also discusses the CMA’s prohibition of Spreadex’s completed acquisition of Sporting Index. In September 2025, the CMA prohibited this merger for a second time after its original prohibition in November 2024 was

Reasserting UK leadership in financial and related professional services

The UK’s financial and related professional services industry is at a critical juncture. With global competition intensifying and technology reshaping markets, standing still is no longer an option. In this episode, host Tessa Norman is joined by Miles Celic OBE, Chief Executive of TheCityUK, and Darren Ketteringham, PwC UK’s Financial Services Leader, to discuss insights from a new PwC and TheCityUK report on the future of the industry. The conversation explores why bolder ambition, faster delivery and more decisive reform are essential to secure the UK’s leadership as a global financial centre for the next decade. Our guests unpack the

Debt Restructuring Explained

Learn the two key approaches to debt restructuring from Price Bailey’s tax and corporate finance specialists in this comprehensive 9-minute guide. Our experts explore corporate debt restructuring and restructuring across debt products, discussing the differences between the two approaches with real-world examples to highlight why aligning debt with business objectives is essential. The video also covers broader tax implications to keep in mind when planning a restructure. 🔗 Contact us for expert advice: https://www.pricebailey.co.uk/enquiry-form/

How to Access Finance

Join Tom Wood, Head of SME Business Banking, HSBC as he talks about how small businesses can access finance and when might be best for small businesses to help them plan ahead and grow.

Understanding VAT and the impact to your business

Understanding VAT and the impact to your business | Azets UK Scott Craig, UK Head of VAT at Azets, is joined by Veronica Donnelly, VAT Partner, Alan Glen, VAT Partner and Gordon Baird, Customs and Duties Director, to discuss the importance of understanding VAT and the impact to your business. Understanding VAT and its implications is critical. This video explores the fundamentals of VAT, how it affects your business decisions, and practical steps to ensure compliance while optimising your financial strategy. In this video:

Investment outlook – Handling the shifting investment landscape

What to expect for the world economy in 2026? How will the US Federal Reserve respond to a softer labour market but sticky inflation? Will lower inflation in the Eurozone allow the ECB to cut interest rates further? What would this mean for bond returns? And can stocks, once again, power ahead? Watch our video on the shifting investment landscape with:Mark Allan, Senior US EconomistMario Pietrunti, Senior European EconomistChris Iggo, Chair of the Investment Institute and CIO for AXA IM Core – part of BNP Paribas Asset ManagementDaniel Morris, Chief Market Strategist Also read our investment outlook for 2026: https://viewpoint.bnpparibas-am.com/investment-outlook-2026-the-shifting-investment-landscape/

Regulatory Outlook January 2026

Videos from the world’s least stuffy international legal practice. At the cutting edge of law for 250 years.

The CBI Exchange: Beyond the Budget – Episode 3

In this episode – Beyond the Budget – we break down the Autumn Budget and explore whether the Chancellor’s measures truly advance the government’s growth ambitions. You’ll also hear what businesses across the UK are saying behind closed doors. Host Tracy Black is joined by Louise Hellem, CBI Chief Economist; Alpesh Paleja, CBI Deputy Chief Economist; and Mohammad Jamei, CBI Director of Economic Policy. Produced in partnership with Coulson Partners.

2026 Tech Trends | Insights from Pascal Brier & Bernard Marr

Discover Capgemini’s 2026 Top Tech Trends with Pascal Brier and Bernard Marr.In this exclusive discussion, industry leaders share insights on the technologies shaping the future—from AI and data-driven innovation to sustainable digital transformation. Learn how businesses can prepare for the next wave of disruption and stay ahead in a rapidly evolving tech landscape. Key topics covered:

Rewriting the rules on workplace conflict – with David Liddle

Are traditional grievance and disciplinary processes really delivering fairness at work – or are they creating harm, cost and disengagement? With workplace conflict estimated to cost organisations billions each year, how can HR move beyond legacy, retributive systems towards a more people-centred and performance-focused approach to justice? CIPD Director of Profession David D’Souza is joined by David Liddle, Founder of The TCM Group and author of People and Culture, to explore how organisations can resolve conflict more effectively, and why justice, culture and leadership are inseparable from productivity and performance.

Andrew Kail and Gareth Mee reflect on a busy year in the pension risk transfer (PRT) market

As 2025 draws to a close, we sit down with our recently appointed Group CFO, Andrew Kail alongside Gareth Mee, Andrew’s successor as CEO of our Institutional Retirement business. In this episode, they reflect on another busy year in the pension risk transfer (PRT) market, with insurers on track to complete a record number of transactions. Andrew reflects on his tenure as CEO while Gareth explores the market outlook and outlines his vision for the future.

The 4 Biggest Challenges for IT Leaders in 2026

Geopolitical volatility, accelerating AI disruption and workforce identity shifts are creating unprecedented challenges for IT leaders. In this mini episode of ThinkCast, recorded at Gartner IT Symposium/Xpo in Orlando, Florida, Gartner Distinguished VP Analyst Mary Mesaglio sums up the insights from her dozens of onsite conversations with CIOs and top IT leaders. In just four minutes, she breaks down the four challenges shaping IT leadership into 2026, and offers practical strategies to navigate uncertainty with confidence. You’ll learn: Timestamps:

SPP Insights: Superfunds

Superfunds are set to be boosted by new facilitative legislation, new entrants to the market and increased interest amongst DB pension schemes looking for an alternative to an insurance buy-out. This video will explore:

Future-Proofing Your Wealth with Trusts and Family Investment Companies.

In this interview Marc Harris chats with Paula Fraser, Hugo Hill and Tom Andrew from leading adviser firm AAB. You’ll learn about Trusts and Family Investment Companies [FICs] and how they are often used in tandem to form an optimal strategy for business owners who wish to preserve and grow their wealth. Although these vehicles have been around for decades they’re seeing a surge in popularity due to the regulatory changes to Taxes such as Business Relief and IHT. They take approx. 6-8 weeks to set up so there is still time, just, to see if you can get them

Wilful misconduct and deliberate breach | Outsourcing and transitional services agreements

What do “wilful misconduct” and “deliberate breach” really mean in the context of outsourcing and transitional services agreements? In this video, James Russel and Rohan Isaacs explore how these terms affect liability caps and exclusions and what happens if they’re left undefined.

Budget tax rises – here’s where they hit the hardest

This week, we’re sharing our verdict as the dust settles on Chancellor Rachel Reeves’ much-anticipated Budget. What do the newly announced tax changes mean for you? And how have the markets reacted? If you enjoy the show, please rate, share, or leave us a comment wherever you listen to podcasts.Chapters: Capital at risk.

Europe’s Recession Risk: ING CEO on what comes next and why it matters now

Chapters DescriptionIn this interview on Bloomberg’s “The Close”, ING CEO & Chairman Steven van Rijswijk shares an optimistic but cautious take on Europe’s economic outlook. He notes that Europe’s recession risk has really come down, but momentum matters. Steven’s forecast highlights a critical moment to shape long-term economic strength, inviting strategic leadership and bold investments to pivot from averting disaster to building prosperity. Europe can’t afford complacency. Key takeaways for business leaders:

The future of marketing in 2026: AI takes over

In this high-impact episode, we sit down with Amir Malik, Managing Director EMEA at Alvarez & Marsal, to break down the AI, marketing, and digital transformation trends that will shape the next 3 – 5 years. From agentic AI, conversational interfaces, and prompt-driven workflows to hyper-personalisation at scale, Malik reveals what these shifts really mean for marketers, brands, and consumers. Discover the strategies behind improving customer experience, increasing operational efficiency, and overcoming organisational resistance to change. Want to stay ahead in an AI-powered marketing landscape? This episode is for you. Watch now to learn: If you’re a CMO, marketing strategist,

Impact of US trade policies on UK companies

The EU Data Act: A Digital Game-Changer

The Year of AI Value: Beyond the Hype Cycle

How SMEs can unlock growth with Richard Bearman from the British Business Bank

Strengthening Business Resilience: Part 1

What if our next decision makers aren’t human?

Carbon pricing comes of age

Ready, set, IPO: Market, Team and Preparation

How DBT can help you get on the books of luxury retailers

Property & construction in focus

Why nine out of ten start-ups fail

Working collaboratively to solve problems

Unpacking inflation – the secret threat to retirement plans

FS in Focus: The Targeted Support Framework

Demystifying structured trade finance : Behind the Deal – Episode 2

Creating Value Across Every Customer Touchpoint

Power up your routine

Business Property Relief: What’s changed?

Preparing your business for sale or exit

The battle between tech and fraud

What do we need to learn about learning at work?

Occupational Trends | The Market in Minutes

Understanding Making Tax Digital for Income Tax

How can treasury advisory help consumer businesses thrive?

Are you ready for ‘failure to prevent fraud’?