The Year of AI Value: Beyond the Hype Cycle

In this episode of Top of Mind, Gartner expert Mary Mesaglio explores why 2025 has been the year of AI value — and what that really means for enterprise leaders.
For more on AI value: https://www.gartner.com/en/articles/ai-value?
Join us at Gartner IT Symposium/Xpo for more: https://www.gartner.com/en/conferences/hub/cio-conferences?

From navigating the Gartner Hype Cycle to managing AI investments like a portfolio, this episode breaks down the three types of AI value that matter most:
Return on Employee (ROE): Boosting engagement through personal productivity tools.
Return on Investment (ROI): Driving real business outcomes through deep process change.
Return on the Future (ROF): Using AI to rewrite industry rules and why that’s harder than it sounds.

Discover why productivity does not equal value, why dabbling with AI won’t deliver ROI, and how to balance ambition with reality as we head into the trough of disillusionment.